How to Build Engaged Online Community (JD Lasica Gives it Away for Free).

Gawker’s August 4 quote about the American Girl Doll union protests provides this post titled: “Every time you cross our picket line a kitten explode.” Funniest blog post title I’ve ever seen. You don’t even have to read the post to appreciate it, although the photo does capture the absurdity of the event. Here’s some…

I’m a capitalist. There I said it. I like free, but I respect fee-based services for valuable solutions. Innovators should get paid, and heavy users should open their wallets. There are two ways to transition between free and paid: fair and uncool. Let’s examine two models for each, and explain why Ning (who failed at…