I’ve written many times about what separates a good online-video contest from the myriad of failures. I’d like to add an important attribute that has been demonstrated recently by GoDaddy: listening and adapting.
GoDaddy broke one of The Cardinal Rules of a good online-video contest by providing a meager first-place prize and even less for “runner’s up.” As I often remind marketers, my personal incentive to enter a contest is driven by the “runner’s up” prizes, since I’m a rare winner and serial runner’s up (Butterfingers, Oreos, Panasonic, etc).
Days later, Jared got a note from a GoDaddy employee:
the prizes were increased as follows: First place = $100,000, Second place = $50,000, 3rd place =$25,000 — then some other great prizes (hardware, software, camcorders, etc.) for an additional 10 places. Landing page changes at www.godaddy.com/contest to reflect this update are forthcoming — which I expect later today.
So, Jared – thank you for your feedback! I am anticipating your submission as along with your peers. I am coordinating the contest — so please send additional comments my way. If you are good with it, I’d like to brainstorm with you ways to announce the winners.
The change is non trivial ($175K in total prizes), but more impressive is a big company listening to a subject matter expert, and adapting quickly. This earns the company more equity (albeit unmeasurable) than any Superbowl commercial. Click image below to see that, indeed, the contest has raised the stakes as promised:
GE launched a health campaign today on YouTube that is part of trend toward softer advertising that, I believe, will have better long-term dividends even if it’s hard to measure.
GE is taking a lightly branded approach to promoting health and wellness by sponsoring a “Healthymagination” challenge among people on YouTube. There’s very subtle branding from GE, and no “drive to healthymagination.com” play. In fact the company is not trying to build a microsite, and is aggregating commissioned videos on Howcast’s YouTube channel. Now millions of people will watch and participate in health-challenge videos by iJustine, Alphacat, Rhett & Link, Smosh, me and other YouTube people with large followings.
This is about as far from an intrusive yet measurable pre-roll advertisement as you can get, but GE’s brand will now be associated with health — broadly across a number of demographics.
Okay I doctored this banner with the faces of YouTubers. But click to see real channel.
As someone participating in this health challenge, I am certainly biased. So let’s look instead at Pfizer’s YouTube homepage advertising “takeover” in January, which was centered around videos the company commissioned about health and fitness. The promoted brand (Chantix for smoking cessation) was present but not “in your face.” The insight that may have spawned this approach? Smokers aren’t exactly going to dive into a video channel about quitting.
In a current campaign with a similar “hands off” approach, Rhett and Link’s I Love Local Commercials campaign was sponsored by Microbilt. But the video series is a celebration of cheesy local ads for small business (Microbilt’s target). There’s no forced messages about how Microbilt offers credit, debt collection or background screening to small businesses. People can get excited about cheesy commercials or health (especially when a charity benefits). But it’s hard to get jazzed about debt collection, smoking cessation or light bulbs. It’s the same reason I used Mr. Complicated to promote Clear Point (who cares about staffing technology?).
Brian Bradley, MicroBilt’s EVP of Strategy & Emerging Markets, acknowledges it’s hard to put an ROI on programs like this (parenthetically I addressed this topic on Tuesday at a marketing conference, and here’s the deck).
“Although the initial work that lead to “I Love Local Commercials” was very spontaneous, it is part of a body of work at MicroBilt focused on building awareness and establishing thought leadership across market segments, ” Bradley told me via e-mail. “So that our traditional marketing and sales efforts are more successful.” Bradley said, for example, that if his sales people call a business prospect who hasn’t heard of MicroBilt, they can quickly find out it’s a real company.
It’s tempting for us marketers to force our brand so we can realize (or assume) a near-term ROI. But sometimes the most effective long-term strategy is to have a gentle presence while something bigger, more interesting, and more entertaining takes center stage. This is more instinctive to corporate communication or public-relations people, but they’re generally without budgets to sustain even small pilots like these.
The results may not show up in website visits, instant purchase, and awareness/recall studies. But I would argue that test/control or pre/post qualitative studies (while being cost prohibitive for these case studies), would indicate that target customers have higher favorability of these brands. I don’t think pre-rolls and banners could do that alone.
And isn’t that what separates the AIGs from the Disneys?
Last year my video roundup of the best Superbowl ads was seen more than 7 million times, so I kinda had to make a sequel. Since this year’s theme (for both aired videos and those banned) seemed to be about guys being gay or wearing underwear, it felt right to use “I Wear No Pants” (used in the Shazam Dockers ad and written by The Poxy Baggards).
What’s on your RSS or what sites do you visit related to online-video and marketing? Please comment below, especially in the likely event I missed something. I’ll update this, and you and I can find this post again by searching the word “FARTY,” which unlikely appears elsewhere here. I could be wrong.
Yes it’s time again for a round-up of some must-read blogs & peeps related to online video, marketing social media, and the shizzle.
Here’s the problem about finding good websites and blogs about online video. If you add “online video” to a search query, you’ll get a lot of videos about marketing. And the social-media space is just too damned cluttered. Any idiot can write an article about that. I like the writers that touch on the intersection of online-video and marketing, and don’t stray too far into the self-indulgent world of traditional entertainment and advertising, the desperate starving filmmakers overproducing episodic content, and boring crap about technology providers.
Most of these peeps are smarter than me, but I actually spend most of my day marketing and making videos… not a journalist or professional speaker (although I’m doing more and more… someone help me figure out how to charge to speak please). So although my content will give you great secret or bore you to death, at least it’s mostly practical.
WillVideoForFood (this blog) is written by career marketer and most-viewed YouTube kid Nalts. It’s for marketers and creators, and people that don’t take themselves too seriously. Oh did I tell you I finally got a book deal with Wiley & Sons so I can’t procrastinate the book I’ve been promising for 3 years?
ReelSEO is a killer blog about SEO, online video, and marketing.
Advertising Week has some nice coverage in its digital section. Abbey Klaassen reports well, and does a nice 3-minute show I TiVo, and Bob Garfield doesn’t hold punches.
If I missed you, take a cue from Uncle Nalts. Shamelessly self promote below. Unless your blog is about cats.
Man that headline will sell. Truth is, I am very careful about NOT revealing confidential information on this blog that I learn from Google employees, as a YouTube partner, or through my conversations with industry colleagues or creators.
Here are the secrets the YouTube PR folks won’t reveal:
"I've got a secret" -Cindy Brady
1) YouTube is Monetizing Fewer than 9 Percent of Its Videos. But Who Cares? Kudos to Jason Kincaid for doing fancy math to figure out what percent of videos YouTube is monetizing (meaning the site is making money instead of paying to stream and bleeding money). The answer was 8.5%, which is close to AdAge’s 8.7% estimate (CNN Money claims 13%). Of course, monetizing could mean shitty lil’ penny banner buys, decent InVideo sponsorships, homepage takeovers, or premium rev-share deals. It’s long been rumored to be 3-5 percent monetization, but let’s get real. Google could turn that number to 100% by simply running Adsense indescriminately on each page. So I’d be less concerned about the percent than the profitability.
Thanks to YouTube my videos are seen 200-250,000 times a day (yey, Uncle Google). That wouldn’t happen any other way, and I’m only hoping the biz-dev folks enhance the average profit per-monetized video before it bothers chasing the impossible-to-monetize-well long tail. This is happening as we speak with new revenue boosting options.
If I got a penny per view, I’d earn $730,000.00 this year. I’m not, mkay?
Google-Data Robots Eat YouTube Editors' Brains for Fuel
3) YouTube Still Plays Favorite, and especially for “TV Shows.” Lately, YouTube has worked hard to pimp its “shows,” a collection of retro TV that lost its charm faster than Bazooka loses its taste. Ba-boom. There also are some YouTube partners that live on the home-page (CommunityChannel), the recommendation section for new registrants to YouTube, or are “micro-featured” everywhere. We don’t know whether the editors are doing this, or the algorithms are saying: “these guys are good YouTube-addiction starter drugs.” But we do know that if a human does have any input to this “favoritism,” the person is probably really smart, attractive and has good breath. Man I’d like to meet ’em!
4) It’s All About Your Relatives: Not Keywords and Viral. Think viral-views is the engine behind YouTube? Wrong. It’s about having a steady daily audience (like many, but not all, of the top 100 most-subscribed) and having your videos appear as a related video to popular videos… in other words, via ad, editor or algorythm, getting next to watched videos. Just like being next to a pretty girl makes you look cooler.
A visit to YouTube is often a chain reaction. You start to watch one video, and several related videos draw you deeper. Metacafe was once the master of this, and now YouTube is drawing upon its data-oriented parent, Google, to facilitate what I call the “video roach motel” model. This will get better with time, as we move from “title, tag, description” as being the view driver, to that mystical thing called “relevancy.”
What’s relevancy? I’ll give you two examples: if someone searching Google returns instantly after clicking on a result, that page is penalized on the rankings. Presumably it wasn’t what the searcher wanted. On YouTube, if a video is poorly rated and/or is viewed for a percentage that’s far below average for its total duration, it will eventually be penalized. Example two: on Amazon, there’s a high correlation between Wayne Dyer and Dr. Seuss book purchases, then those two books are related. The machine is getting smarter based on universal behaviors and your own preferences. Soon enough, my audience will be a smaller percent of YouTube but hopefully larger and more appropriate. That’s because we’ll see more of “people who like Shaycarl may also like Nalts.” (And although I may not be as funny or cute, I’ll look thinner to those viewers).
Neither of these models requires indexing the content, mind you. So in theory a video could be relevant to you without the algorithm even knowing what’s being spoken (remember years ago we thought all video would be transcribed to facilitate SEO… and that we’d be driving space cars by now?).
5) YouTube May Not be Hurting, But it’s Hungry. Google was the first to abandon banners and move entirely to a bid model. But YouTube, in a Yahoo-like move, has blitzed in past few months with homepage takeovers. Folks, there’s no reason for ads to represent 50% of the site’s homepage (above the fold) unless you’re trying to show fast revenue. It’s not Googlesque (even if CNN Money maintains that Google hearts YouTube). Of course the rice-sized brained media buyers are using this precious space to simply drive awareness instead of engagement: most of the homepage takeovers are for films, and there’s usually nothing more than a trailer to compel interaction.
CNN Money suggests all is zen-like between YouTube and Google. Hey, even if YouTube captured as much as 1 billion in annual revenue, that’s 1/30th of what Google does. Meh. So if YouTube bleeds a few hundred million to run itself ($83-$350 million in infrastructure/hosting alone, and — who knows — $250 million to maybe $500 million in a year), who cares as long as it has strategic long-term value? Online video is white hot, and it’s just a matter of expediting the future and reducing the blood loss. Of course, all of this is speculation, and Google/YouTube aint talking.
6) Why YouTube Can’t Discuss Real Profit/Loss. No, YouTube doesn’t want you knowing about its economics, but I have 3 words for the curious: stop asking, idiot. YouTube can’t over or understate financials, yet journalists whine about the company’s decision to not publish profitability (or even costs or revenue specifics). Imagine the channel conflicts disclosure would create! If it’s horrible, YouTube has dimished street credibility with media outlets, downstream distribution partners, and advertisers… not to mention shareholders. If it’s schweet, then it attracts copyright attorneys like watermelon at a picnic. But should YouTube reveal case study ROIs (with permission of advertisers) to legitimize the medium to marketers? Uh- yeah. Glad you asked. I give YouTube a D minus on this.
Shit. This post took me hours of time I could have otherwise spent trying to, um, make money. At least there will be a few comments from the back row. Right?
We online-video watchers are quite different from abnormal people (those who don’t watch). A research group queried nearly 2,000 people (representing the US census data) in April about online-video habits and preferences. The full report, created by Frank N. Magid Associates and sponsored by Metacafe, is called “Opportunities in Online Video,” and available as a PDF here (via ContenttoCommerce).
The basic information is consistent with other research in the field, but I found the following 4 nuggets the most interesting.
Nearly half of us (45%) said online-video ads are as acceptable as television ads. I wonder if that includes those ubiquitous Army prerolls on Metacafe?
I’m an outlier as a male between the age of 35-55 — that’s the only male age range that rated television as a favorite leasure activity above the Internet. Guys age 18-34 selected web nearly 2-3 times more often than television. So if you’re going to ground them, take away the laptop and stick them on television — and lock it on CBS if you’re feeling particularly cruel.
Thirty percent of those 55-65 year olds watch online video weekly, which dispels a lot of the “it’s the younger peeps only” myths. While 70 percent of males ages 18-24 watch online video weekly, the peak range for females is 12-17 (56% watch weekly).
Those of us who view video online at least weekly (that’s about 43% of us) are significantly different from non online-video watchers (around 30%). We’re twice as a likely to own an iPhone, purchase virtual goods, and carry a music player. And we’re significantly more likely to be an online gamer and rent DVDs (see chart below).
Before we armchair quarterback Geico’s YouTube spend today, let me share a secret story. The names will be changed to protect the innocent.
An extremely popular YouTube star (let’s call him Spiffy) last fall mentioned something fascinating to me in private. A major consumer-products good brand (let’s call them “Yummy Snack”) paid him handsomly to create an enteratining video incorporating Yummy Snack. A member of the Yummy brand team had shared the success story at a conference I attended, but left something critical out. It seems Yummy’s agency hadn’t asked Spiffy to post the entertaining/promotional Yummy video on Spiffy’s channel!
The talented Spiffy voluntarily posted it on his channel, and THAT was the Yummy video that popped. Not one posted by Yummy Snack on some branded YouTube channel page. Not because media dollars drove views. I thought that Spiffy’s generous move was so cool, I’ve decided not to call out Yummy’s agency on this horrible oversight.
YouTube might have saved Yummy, but can you blame them? Google is more concerned about selling media dollars than tipping off agencies to the organic power of a star’s audience.
YouTube doesn’t make money when a promotional video goes viral… only when there’s an ad buy.
I like to think agencies have learned something in the past year, so it’s sad to find history repeating itself even today. Geico insurance purchased the expensive YouTube homepage spot to boast its “Gecko & Numa Numa kid video,” which prerolls (without audio). Today’s ad spend cost the Geico more than you or I make in a year, and Gary Brolsma (NumaNuma), the online-video sensation, isn’t posting the video on his own channel concurrently.
Are you kidding me? Much of the value of the YouTube stars is his or her embedded audience. Most stars have fans that will propel the video to the top of the “most watched” and “highest rated,” and share it with friends (assuming it doesn’t suck).
As an example, if Fred made a video endorsing Poprocks, his video would get million of views. If the agency posted it — even with some advertising dollars promoting it — it would get far less.
For a moment, let’s put aside the debate about Geico’s agency associating itself with the NJ kid who is mostly a “one-hit wonder” lacking a recurring audience. Numa only has 35K subscribers and his recent videos are fetching just a few thousand views. Even so, Numa dual posting the video would certainly attract views for an ROI that’s as good as any media spend. The agency gets credit for driving homepage views to its own “Its the Gecko,” channel instead of Numa Numa’s… but one can’t help but wonder if there’s a longer vision for that branded channel or if it was an afterthought.
Why on EARTH would Geico not pay Gary a few clams to post it on his channel? Even without a lot of daily views, Gary could have posted it on his channel concurrently, and gotten views by:
Showing us a “behind the scenes” footage
Featuring the video on his channel page
Making the Geico spot a video reply to his big hit, where it would get residual views
I’d love to know if this was an oversight or a thoughtful decision because, for instance, Gary wanted more coin to distribute it than made sense for the agency. But absent that, it’s going to be my case study for being “half pregnant” on YouTube– smart enough to tap a star and invest in media, but not savvy enough to tap into the creator’s audience as well.
The lesson: It’s not smart for brands to tap into know YouTube stars without buying media, and it’s not smart to buy media without getting some “street cred” from a known YouTuber. It’s smart to do both. Who’s going to help brands figure this out?
(I’d like to use the case study I referenced at the beginning, but the star would get tainted by the agency for mentioning this slip and “Spiffy” doesn’t deserve it).
Note that this post and video were done before the game actually finished, so we may see some unexpected surprises and need to revise accordingly. What do you think? Have some favorites I didn’t mention, or some losers of your own?
Here’s a Hulu widget that lets you watch the Superbowl ads in HD…
Now here’s my top-10 list (you can also see Adweek for some coverage).
Number 10 was Coke”s avatar ad– visually appealing and sentimental.
Number 9 may be the most quoted ad: “Think With Your Dipstick Jimmy” by Castrol. Annoying at first, but it grows on you like fine wine or oil sludge.
For spot 8… I don’t often like repeat campaigns but that eTrade baby did it again with talking babies.
Position 7 belongs to Dreamworks animated film “Monsters Verus Aliens” and the clips rocked even in 2D.
Number 6 belongs to CareerBuilder for reminding us that these symptoms may indicate it’s time to brush up the resume.
Number 5 goes to Denny’s who flip off iHop’s foo-foo pancakes. We need more Giggledrops, baby.
The fourth best ad belongs to Coke with its medley of animated insects. Ladybugs, like cows, sell.
The second greatest Superbowl ad this year goes to Pedigree Dogfood video, which features no dogs but will be the most talked about. Rhinos in cars? Common, peeps. If you didn’t laugh at that ad, check you funny pulse.Now for number 1: Miller Light’s “Deliver Guy” ad by Saatchi & Saatchi is the indesputable winner of pre and post game buzz. Windell Middlebrooks spent 17 hours taping these 1-second spots, and it worked.
Now the losers?
Spot 3 is the absurdly forced Gatorade ad featuring a collection of athletes and animated lizards. Puleez- 1996.
The second loser award goes to GoDaddy.com for still pitching hosting solutions with hot babes. That campaign is beaten to death, and is almost as bad as Peta’s banned veggie campaign. The absolute worst ad belongs to the biggest sellout since me. Ed McMahon’s Cash4Gold.comlong after we care.
Why watch the game, when you can catch all of the advertisements on these online-video sites? And hey- most of these ads don’t have any prerolls. That goodness Madison Avenue and the online-video sites are finally cooperating.
A YouTube for All of Us
As a community, we have come to count on each other to be entertained, challenged, and moved by what we watch and share on YouTube. We’ve been thinking a lot lately about how to make the collective YouTube experience even better, particularly on our most visited pages. Our goal is to help ensure that you’re viewing content that’s relevant to you, and not inadvertently coming across content that isn’t. Here are a few things we came up with:
* Stricter standard for mature content – While videos featuring pornographic images or sex acts are always removed from the site when they’re flagged, we’re tightening the standard for what is considered “sexually suggestive.” Videos with sexually suggestive (but not prohibited) content will be age-restricted, which means they’ll be available only to viewers who are 18 or older. To learn more about what constitutes “sexually suggestive” content, click here.
* Demotion of sexually suggestive content and profanity – Videos that are considered sexually suggestive, or that contain profanity, will be algorithmically demoted on our ‘Most Viewed,’ ‘Top Favorited,’ and other browse pages. The classification of these types of videos is based on a number of factors, including video content and descriptions. In testing, we’ve found that out of the thousands of videos on these pages, only several each day are automatically demoted for being too graphic or explicit. However, those videos are often the ones which end up being repeatedly flagged by the community as being inappropriate.
* Improved thumbnails – To make sure your thumbnail represents your video, your choices will now be selected algorithmically. You’ll still have three thumbnails to choose from, but they will no longer be auto-generated from the 25/50/75 points in the video index.
* More accurate video information – Our Community Guidelines have always prohibited folks from attempting to game view counts by entering misleading information in video descriptions, tags, titles, and other metadata. We remain serious about enforcing these rules. Remember, violations of these guidelines could result in removal of your video and repeated violations will lead to termination of your account.
The preservation and improvement of the YouTube experience is a responsibility we share. Let’s work together to ensure that the YouTube community continues to thrive as a positive place for all of us.
1. Why should videos be demoted on profanity alone? Why not just hide them for people not logged in and are 18 or older?
2. Some of YouTube‘s most popular stars…Bo Burnham, Charles Trippy, sXePhil, Chris Crocker, Mark Day, etc…(name as many as you want) all have used profanity.
3. The new thumbnail idea sucks. Now what if none of the thumbnails are good?
4. YouTube sometimes features videos with profanity.
—————–
OK, now I finally understand YouTube’s “Stricter standard for mature content”
“Videos that are considered sexually suggestive, or that contain profanity, will be algorithmically demoted on our ‘Most Viewed,’ ‘Top Favorited,’ and other browse pages.”
