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Live Help on YouTube: Customer Support and Frequently Asked Questions (FAQ)

ByNalts

YouTube is now offering live technical support via NALTS: North American Live Tube Support. It’s a volunteer-based system where you can get help with common YouTube problems such as file upload requirements, registration problems, account suspension problems, and other frequently asked YouTube questions. To demo the live support feature, see Help: Live YouTube Technical Support….

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Wanted: New Marketing Skills for 2007

ByNalts

There’s a fairly new skillset required of marketers as sponsored, user-generated video takes shape this year. Historically, marketers are trained to listen to the customer, shape the messages, and manage the agency to achieve “reach, frequency and single-minded propositions.” Rinse. Repeat. Along comes viral video. At first, marketers sit on the sidelines. They watch. Then…

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Ten Tips for Holding a Better Online-Video Contest

ByNalts

Video contests continue to roll out, often ignoring some of the basics for attracting good entries. Some examples from the past few days… Mount Olive Pickle Company is seeking 30 to 60-second videos describing why Mt. Olive “is the perfect pickle.” Plan N Trade Franchise, Inc., is hosting a “National Guitar Hero II video contest.”…

Ms. Dewey

ByNalts

By now you’ve perhaps heard of Ms. Dewey. What do you get when you combine a hot woman with attitude with a search engine? Try it out. Search “country,” “riccardo,” or “drugs” and you’ll get customized video responses. Brilliant idea, but she gets impatient when you don’t search. And talks involuntarily which means she’s good…

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Video Production Tips With a Humorous Flair: The Shirtless Apprentice

ByNalts

This blog has been too consumed with YouTube and Nalts lately, and I want to get back to WillVideoForFood’s roots. Finding ways to improve the production of online video, marketing via online video, and learning tips to promote amateur and promotional content. Yesterday I spoke with Paul Kontonis of For Your Imagination. I thought I…