Tag Archives: viral

Viral Video & Seeding

Two interesting articles about online-video “seeding” and viral marketing in general, and a few of my favorite quotes:

adage logoJosh Warner, head of Feed Co., a video-seeding outfit in Los Angeles, describes in AdAge his efforts to promote Obama. Who I had a dream about last night, but probably because my wife told me three times she’s registered as a Democrat. I thought I married a Republican, dangit. Then again, Obama’s bumper stickers are pretty cool. And he’s the first candidate that has instilled optimism since Kennedy or Reagan I think.

For most of our consumer-brand seeding campaigns, we guarantee minimum views of 250,000. After all, you can’t call your video “viral” if no one is watching it. Video seeding not only gets your video out there and puts it in front of people likely to pass it around, it’s a great way to stretch a budget — for a political candidate, entertainment company or advertiser.

imedia connections logoAndreas Roell in iMedia Connection has a story about viral marketing. You actually have to click through each section, so don’t think it’s only a few paragraphs.

Viral marketing is the oldest and most trusted form of advertising, and the internet is a modern-day digital watering hole.

Naltsgetsfit Hits First Milestone. Ready for Diet/Health/Fitness Sponsor.

picture-11.pngI launched that March 19 NaltsGetsFit video (yes, the shirtless one) before YouTube’s maintenance problem started minutes ago. Here’s the thumbnail, which populated on my channel page. But the video (despite having 150 views) isn’t appearing in classic YouTube fashion. So I made it, ChristopherMast. You?

I’m ready for a health/diet/fitness sponsor, now. Get me to visible improvement by May 12! Something credible that actually works, please. Maybe take it bigger than one person- get a bunch of us on board to journey our road to healthier living.

May 12 (my bday) is my new fitness milestone. I’m going to feel comfortable while shirtless at the pool this spring and summer… for the first time ever.

… Unlike the look of torture I showed tonight as I revealed my killer abs (buried beneath a remaining Stromboli of cottage cheese).

P.S. Hi, Marilyn.

10 People Bought My DVD

Yey! Nine people bought my “Best of Nalts” DVD, which is precisely 8 more than I expected. Thank you:

  1. Damon (Maryland)
  2. Kimberley (Florida)
  3. Mattias (Sweden)
  4. Jason (New York)
  5. Krysta (Canada)
  6. Gordon (UK)
  7. Ian (England)
  8. James (Georgia)
  9. Diane (CT)

One of the problems about it is that you can’t select “play all.” Unfortunately, my Mac crashed and I lost the whole project so I can’t fix that. Thank goodness I produced the DVD, because some of those videos are gone except on this DVD and YouTube.

The quality is amazing, but people in general don’t like to pay for content they can get for free. So I didn’t expect to retire on this, much less cover my cell bill for a month.

Update: March 22. One more!

  • Robert R. (PA)

The Marketeter’s Cheat Sheet to Viral Video

cheatYou’re running a brand that is trying to “dip your toe” into social media and online video, and you’re facing some important questions:

  • Is my brand right for this?
  • How can I experiment without ending up as a “case study” failure?
  • Can I convince my company that we should do this?
  • What are my options for developing compelling content and distributing it widely?

Here’s a quick guide that encompasses a lot of topics we’ve covered on this blog. It’s the “least a marketer or agency needs to know” about online video, and will give you a roadmap for a good program.

  1. Step 1: Determine if your brand is right for online video. Is your brand compelling and simple, or complex and direct-response oriented? If you’re a consumer-product goods (CPG), it’s a no-brainer. If you’re in a complex, crowded, regulated and boring industry, it’s going to be more difficult.
  2. Step 2: Keep it quiet. The more senior management and attorneys you bring into a pilot, the more internal battling you’ll do before experimenting. Get some “air cover” from an executive sponsor, and avoid excessive internal scrutiny.
  3. Step 3: Let go. Your marketing message is critical to you, but if your content is driven by an advertising objective it’s at risk of being a flop. If you want to go viral, you’ve got to entertain first and promote subtly. There are countless case studies on this, and it’s an inarguable fact. If you buy media, your ads can be boring. But if you expect people to share your video, it better be entertaining, provocative, sexy, funny, outrageous or at least interesting.
  4. Step 4: Develop a creative brief. Don’t make it too narrow, but give it some focus. If you ask people to make a funny video that includes your brand, you’ll get a lot of stuff that may or may not support your objective. But if you require creators to insert a series of “unique selling propositions” then you’ll end up with ads instead of entertaining videos. With my smaller clients, I develop the brief. Larger clients often already have one, and simply need ideas or video content.
  5. Step 5: Engage creators. You have four options here.
    • Option one, you can hire your agency to create video content. This gives you control, but most agencies (advertising, online, and public relations) lack experience in social media and online video in particular. I’ve found this to be extremely expensive, and often the agencies lack the expertise to make the videos “not suck” and get the videos widely viewed and “seeded” in the right places.
    • Option two, you can hire individual amateurs. This gives you access to people that know the medium and have established audiences. Some smaller brands (and larger ones) contract directly with people like me, InvisibleEngine, Rhett & Link and Barely Political (just a few creators that are interested in building entertaining, promotional content). This keeps things safer, but requires some oversight since you’ll need to interact individually with these companies or people.
    • Option three, you can run a big, public contest. These are still quite common, but rather expensive. You’ll spend a lot on media to promote the contest (money I’d prefer to see brands use to promote the brand itself). You’ll also get a lot of lame content, but hopefully a few winners.
    • Finally, you can contract with a third party that can represent a variety of proven creators. For example, a few large brands have contracted with Xlntads to help reach a collection of experienced amateur creators (note: I consult with Xlntads, and run its creative ad board). There are probably similar brand/creator models that offer this service, but I’m less familiar with them. I see this as an evolving industry that can either contract directly to brands or via agencies. For instance, Daily Motion has brokered between certain major advertisers in France, and works from the agency’s creative brief to identify, engage, pay and leverage the presence of appropriate creators that produce content on the site.
  6. Step 6: Get the videos seen. If you want to buy media, you can run your videos as advertisements on a variety of sites. The second and third tier video sites are especially receptive to giving prominence to promotional content in fairly inexpensive media buys. If your content is good enough, you can hope it will travel “viral” style: people will share it with friends, post it on their blogs, feature it on their websites. There are three magic tricks that make this work:
    • First, your content has to be good.
    • Second, it really helps to leverage the distribution and audience of known creators. If an amateur has a popular blog or YouTube channel, this gives you a much better chance of wide distribution.
    • Thirdly, you can “seed” it yourself or have the creators, third parties or agencies do it. This “seeding” involves reaching out to appropriate online properties, channels, discussions, forums and blogs. If it’s good content and you reach out to people politely your chances increase. I’ve seen bad videos that get lots of attention, and good videos that die. So this third step is non trivial and often overlooked.
  7. Step 7: Evaluate. Did the videos get lots of views and positive feedback? What did the comments say? Did people take a measurable action after watching the video? Keep your expectations in check: few marketing videos break into the millions of views, and very few of those viewers will take an immediate action (visiting your site, and making a purchase). These videos will, however, help your rankings via Google and other search engines. So maybe the next time a prospect is searching for your brand on Google, they’ll find your brand-friendly videos instead of a competitor’s content or disgruntled customer. This is a powerful and often overlooked outcome of a good video pilot.
  8. Step 8: Scale as Appropriate. Most online-video marketing projects are simple experiments to help brands learn and “test the waters,” and few have scaled radically. However some brands have been so excited about results with online video that they return annually with programs that are hard to miss.

With a few exceptions, I haven’t yet seen many online-video pilots driving significant, immediate sales for a brand. But I have seen online-video initiatives that have increased the awareness of the brand, and changed the attributes and preference of target consumers (as measured by awareness trackers). Most of my clients have enjoyed an online presence they wouldn’t have gotten on their own and found it a good investment. A few have confided that more people watched my stupid video than visited their big, bloated agency-developed website (which contained a variety of expensive videos they produced). It’s much easier to reach people on the highway of YouTube than to hope they’ll stop at the little rest stop you create (which is usually a huge expense and a “throw away” at the end of the project).

Other suggestions? Bring ’em on. This is a blog, for crying out loud.

YouTube as Marketing Channel: Live With Bloomberg

Marketing Consultant Toby Bloomberg (Marketing Diva Blog) is hosting a radio/podcast show on the topic of YouTube as a marketing channel. It’s live tomorrow night (Tuesday, 6:30 PM EST). I’ll be a guest along with Ben Relles, creator of the wildly viral “I Got a Crush on Obama” and Barely Political.

Here are the details:

  • What: YouTube/social networking video sites: Play Toy or Credible Marketing Strategy? Kevin Nalts and Ben Relles join Toby to explore if video networking sites like YouTube can go beyond “cool” to a credible marketing strategy. And by the way, how do you get a video viewed by thousands?
  • When: Tuesday, 2/19/2008 6:30 PM EST
  • Where: (718) 508-9924 (or visit Toby’s channel on BlogTalkRadio, but note this link activates the last show with a preroll audio ad).

Now archived here

OMG a Good Article About Viral Video Marketing?

viral video advertisingOh it’s so rare when someone writes an intelligent article about online video (aka viral) marketing. And it’s pretty funny when you’ve never heard of the author but she happens to work for the digital agency you employ in your day job.

Anyway, here’s “Strategies for Making Video Ads Go Viral,” by Christine Beardsell (Digitas) via ClickZ. Christine explains paid and organic “seeding” of videos, which is not very well understood. She references two companies I hadn’t heard about: Kontraband’s The 7th Chamber and Viral Manage, which apparently seed videos, and offer tiered plans that include viral tracking and blog/forum seeding.

She also observes that a little money can go a long way with smaller video sites, and I’ve also found that to be true. I once got a promotional video past one million views by throwing a modest media buy to a second-tier site for some premium placement.

I’m not sure I agree that online video banners aren’t effective. In general, it’s true that banners are ignored. And auto-play banners are repulsively annoying. But I do believe there’s a role for embedded video in interactive, rich media ads. I found her thoughts about RSS and videos interesting, but caution people from thinking too many people will RSS for commercial videos. Get a well known YouTuber to mention your brand and you’ll get exponentially more visibility for far less money than your agency will charge for a FedEx.

What Should a Viral Video Cost a Marketer? (Killer Post)

“The price of a thing is the worth it will bring.”

I love that quote, but the reality is that “viral” video pricing has been less about worth and more about cost plus.

If anyone should know the “fair market price” of a viral video it should be I — or me (depending on which one is grammatically correct, and I really don’t want to know, because I don’t plan on framing a sentence that way again).

After all, I interact daily with brand marketers, big and digital agencies, and video creators. Yet prices range irrationally, and the market is in desperate need of guidance. This post is a long one because this is a complex and important issue to brands and creators. I really should clean this up, and adapt this for one of the advertising and marketing trade magazines.

Nalts Discloses Fees
Let me disclose my own fee structure and hope others will do the same. I initially was happy with $1,000 per video (for Mentos and some of my early work), but soon discovered my hourly rate computed to less than minimal wage. And I was juggling more work than I could handle with a day job. I also didn’t want to junk my YouTube channel with excessive sponsored videos, which alienating my subscribers (especially since many resent YouTube’s InVid ads, which produce far less income for me than sponsored videos).

Now I’m pricing between $3,000 and $10,000, but there are a few reasons I can price this way:

  • I have a decent track record, and fortunately more demand than time.
  • I have a steady audience on YouTube so most of my videos will get at least 20-40,000 views.
  • I have a marketing background, and provide strategy and a creative brief before diving into the video.
  • I try to produce several videos so a brand can amortize the cost (and generally I get some efficiencies out of a series).
  • I have gobs of debt (hey, just keeping it real here).

How Marketers & Creators Find Each Other
There are, of course, plenty of video creators who can perhaps do better videos for less money. I have developed a network of specialists that can, for example, do a great score, logo or animation very inexpensively. But I haven’t yet discovered a good “business exchange” site where advertisers and creators can find each other (viral video could use its own eBay, Craig’s List or Match.com). I’ve thought about starting one, but it is labor intensive and not something that automates well without significant volume. And I don’t feel like being the “viral video” middleman or talent scout.

Xlntads (with whom I consult occasionally) is approaching that model because hundreds of creators have registered and sometimes partner via the site (a director and a musician team up for an ad). A brand can generate a variety of videos via Xlntads without hunting down and dealing with individual creators (not to mention multiple contract negotiations). I like that as a marketer, and as a creator I’m happy to work for a smaller fee if I can avoid some of the incredibly time-consuming and frustrating “business development and qualifying” hassle.

Going from Prospect eMail to Payment
My visibility means most of my clients find me, so I’m fortunately not cold calling (yuck). But there’s a huge cost associated with qualifying something and having multiple phone calls and documents, and some of these go nowhere. I probably ignore valid opportunities because I miss an e-mail, or it reminds me of a previous discussion in which I invested time and energy understanding the brand, building a creative brief, proposing video concepts… then the agency or brand inexplicably “went dark.”

More importantly, many video creators have no interest or experience in selling their work, and simply want to create something for a modest profit. Historically, I don’t charge until I make a video, and yet much of my value occurs earlier and I’ve been giving that away naively.

Project or Retainer Video Consulting
As of this post, I’m moving to a flat-fee model where I charge $250 an hour (or a discounted day rate) to: understand the brand’s goals, conduct some informal research of their “space” in online video, build or adapt a creative brief, and present a series of video concepts. This initial fee will help me qualify clients and provide better service initially (as opposed to scrambling together a few weak concepts 10 minutes before a conference call). Then I’ll scope and price videos separately. This seems fair, since much of my value is in the initial phase, and the fee justifies my time and makes me a partner instead of a video production guy desperately pitching a few Nalts videos in hopes that I haven’t wasted my time. If I’m not right for the client’s production (or if I’m swamped) I can refer it to other creators.

As a marketer, I’d maybe prefer to pay upon completed video, but I am accustomed to paying for my agency’s time by the hour (and usually at a rate that far exceeds $250 when you burden it with overhead).

In 2008 (recession or not) companies and agencies will need marketing/video expertise, but can’t justify a full-time employee until this space matures. Do you remember what smart agencies and clients did when paid-search was emerging as a discipline? Rather than hire a firm with overhead or pay a full-time employee, they tapped specialists who were compensated for their objectivity, expertise and time. My career goal is to move from corporate marketing to online-video consulting retainers for a few companies and/or agencies. But don’t tell my boss yet. 🙂

Various Creators. Various Fees.

There are a number of video creators that do work for hire.

  • Some are simple and some are complex teams with expensive budgets.
  • Many are brilliantly creative but couldn’t market their way out of a paper bag. Others are sound marketing strategists that suggest creative concepts that make you cringe inside (I need to start documenting some of these because they’re so unfunny they’re funny again).
  • I’ve known brands that have spent $250,000 on a series of 4 short viral videos (not kidding), and I’ve known brands that have done almost the same thing on a shoestring $5K budget.

As a marketer, I tell people to keep their costs down since there’s no guarantee the video will pop. As a creator, of course, I want to profit from my work and want the same for other amateurs.

If you make online videos, please feel free to pimp yourself below- as long as you provide some information about your pricing.

“Fixed” versus “Variable” Payments
Should a marketer pay for a video, or pay the creator based on its viralicity? I have a strong opinion here, but I need to first explain why I cringe at “per view” payments. A view isn’t a view. Views can be manipulated in various ways – I don’t know how the “viewer robots” work (and don’t really care) but I assume they replicate a view by refreshing a video in intervals using various IP addresses. Most sites are developing safeguards against this, and counting only true views as those that last more than, say, 30 seconds. I’ve notice my view count darts to 200 and then stops for a while before it reflects that actual views. Presumably someone is validating the view count before it’s reflected accurately.

  • Any video site can fudge the view counter and it would be hard for a marketer or creator to know otherwise (candidly I suspect some of the second-tier sites are manipulating view counts to make the site look popular for visitors and advertisers).
  • “Auto roll” is another way to manipulate views. My YouTube profile page has a feature where the video plays automatically on the unwitting viewer, which gives me the ability to get any video thousands of views pretty quickly.
  • Even a real view isn’t always the same as a real view. Why do we pay different CPMs to media properties? Because some are worth more than others. If I do a video highlighting a U.S. hotel chain, it’s going to be worth much more to my sponsor to have that viewed on a travel blog or golfer website than on Break.com by a 14-year-old kid in Russia. It will be years before we can target views by demographics, so we assume some degree of waste.

As a video creator I’d prefer to be paid for my time and creativity, and not be gambling on the video’s popularity to find out if I’ve made $4 an hour or $7. As a marketer I don’t want to inadvertently reward the creator to junk and manipulate views. And even if I “capped” the view incentive, it’s a pain on my budget system to hold a reserve. Try explaining to the folks in finance why you’ve set aside $20,000 in case your video gets popular.

Pay for Seeding
Finally, there are two distinct costs associated with videos. First is the “creative” cost, like producing an advertisement. Second is the “promotion” cost of getting it viewed. While that can involve direct media fees (paying a site to feature a video), this is typically a retainer-based service that involves a person or agency seeding the video and reporting on views. Generally this is a temporary retainer since most of the views will take place in the first 30 days (I’m over simplifying this, but I wouldn’t hire an agency to report on my viral video for six months if each bi-weekly report was changing by .2%). After a few months, you move on. There are a few creators that have mastered this art, and a few agencies that are claiming it but have no idea about how to do it well.

This, like public relations, is a difficult thing to sell. But rest assured that “earned” media (locating a relevant blogger and asking them to post your video) is more targeted and effective than paying to flight crappy preroll ads. My recent Mac Spoof went well past 200K, and we’ll never know that’s attributed to the timliness and humor of the video itself, or the few e-mails I sent to Mac blogs (which took about 5 minutes).

There’s an art and science to video seeding, and it’s often done inappropriately. But it’s a vital step, and I believe this will spawn a cottage industry that eventually gets consumed by big agencies, interactive shops or PR firms.

A lot of information here, and I look forward to reading the comments. I hope this spawns some discussion about this important topic. We’ll set up a forum for it too.

Buy “Best of Nalts” Video Shorts on High Definition DVD

Best of Nalts DVD SleevePer my post in December, I finally received and approved my proof of the “Best of Nalts: Volume 1” DVD. So now you can buy 71 minutes of Nalts videos (with 29 videos) on CreateSpace.com by clicking here.

I have nearly “comedic” 600 videos online for free, but I think these are the best ones (although a few of you pointed out a few that need to be high on the list for volume two). I avoided videos that were too YouTube centric like Renetto shaving my head, or other inside jokes. So most of these are family-friendly and don’t require any context to appreciate.

So buy your copy now for the low, low price of $19.94. Yey. My kids and their friends just gathered around to watch the proof DVD tonight, and it’s frightening how clear the quality is since most of them are high definition… especially when you’re used to seeing them in horribly compressed format on YouTube. You can actually read little things in the background, so I’m sure I’ve inadvertently left a credit card number visible. But unless I sell about 30,000 of these DVDs (and something tells me I’m lucky if I sell 50), those credit card numbers won’t be much worth to you.

To see the full list of videos, click “more” below. To see the sleeve in higher resolution, click the image on the right.

Click here to buy one for $19.94. Click here to watch ’em for free in low resolution and with annoying ads. 🙂

P.S. I priced mine exactly one penny below HappySlip‘s, and I make big $6.02 per copy sold.

Continue reading Buy “Best of Nalts” Video Shorts on High Definition DVD

The Power of Blogs for Video Viralization (MacBook Air Parody Case Study)

gizmodo1.pngAs I mentioned in my recent eBook (“How to Become Popular on YouTube Without Any Talent“), Obama-Girl creator Ben Relles taught me about the power of blogs to get a viral video to a tipping point. Candidly, I’m usually too lazy to go searching for blogs that might like a video, and kinda hope they’ll find it on their own. But Gizmodo (a very popular blog) recently posted about my “MacBook Air Obsessed With Thin.”

Back story: this short parody of a Mac ad (see original post) took about 20 minutes — from idea to upload. So I decided to invest another 5 Googling a few Mac blogs, and sending them the video’s URL. I had to move quick because the Ambien, at this point, was bringing me down like a tranquilized elephant with a dart hanging from his neck.

This paid off. I would have forgotten about my little self-promotion binge (I’m prone to “black outs” after my post-Ambien activities). But this morning I noticed the Mac parody had 40K views already, which far exceed my YouTube inbound linknumber of subscribers (27K) and what I’d normally get by being the 3rd-highest rated comedy of the day. Paranthetically, my antecdotal feebdack suggests the video has some innate viral elements because a) my wife liked it (rare), b) I got a call from my advertising agency about it, and c) the CEO from Xlntads sent me an e-mail about it.

Still, a little “blog gasoline” on the “viral spark” is well worth its time.

Is it working? Google your video’s unique title to see if there’s uptake. Also, 0n YouTube, you can select “links” under a video (it’s easy to miss), and see if any individual site is tossing a lot of traffic your way. I don’t usually notice a lot of activity here, but I do recall finding an Asian porn site throwing my “HappySlip on eBay” video a lot of views).

Today it shows that 12K of the 39k views were coming from Gizmodo. I couldn’t recall sending them the URL, but it appears they posted about the video and credited Cult of Mac (I suppose I had sent the video to Cult of Mac before Ambien shut me down completely). Oddly, Gizmodo reports 6000 people reading that post, but I’m seeing 12,000 coming to my video via Gizmodo. Huh? YouTube usually drastically under reports the inbound links.

Are you paying attention or glazing over this in an ADHD fog? Let me summarize with the “least you need to know”: if you do a video that has viral potential, find some bloggers who might be interested in the story.

Don’t spam bloggers, but send them a personalized, relevant note and connect the video to their readership so it doesn’t look too self pimpin’. And I wouldn’t advise this tactic unless you’re fairly confident they’ll get a chuckle over the clip. It also makes a big difference if you’re a regular reader of their blog and can demonstrate that. I’ll confess I wasn’t a regular reader of Cult of Mac, but now I’m hooked.

Apple MacBook Air is Obsessed With Thin

Apple MacBook Air commercial parodyLast night I got an e-mail from Mac that showcased the new Apple MacBook Air. The product is interesting and the spot was simple with a contagious song called New Soul by Yael Naim. Although I was already well into my nightly Ambien, I felt I couldn’t pass on a quick parody. About 19 minutes later, I uploaded “Apple MacBook Air Thin Obsession,” which parodies the ad.

My work HP computer (I wouldn’t treat my own so poorly) is watching the ad, and goes on a binge & purge diet. Fortunately my wife had taped a recent episode of Oprah which featured a tearful discussion about weight loss, which lent itself well to the portrayal of sadness the HP feels watching the new models. The parody culminates with my HP bent over the toilet, vomiting its optical drive.

I didn’t monetize the clip on YouTube, because it contains the original song and clips from Oprah. But it’s topical and seems to be well received, although clearly not “PC.” It’s currently the fourth highest rated comedy of the day on YouTube (which usually doesn’t happen within 8 hours), and we’ll see if it viralinates or gets pulled…

I suppose the lesson here is that what this clip lacks in polished production in editing it perhaps makes up for in topicality, quirkiness, and speed. Given that it took less than 20 minutes to conceive, shoot, edit and upload. It shows that there are other variables to viral that are more important… Like making fun of a society obsessed with beauty and thin, and capitalizing on what I’m sure will be a fairly intense media blitz by Apple.