Social-Media Monitoring in Real Life: 9 Beaches
So here’s a real-time gold-standard case study of social-media monitoring and action in just hours. We’re at this 9Beaches resort in Bermuda (wifeofnalts found it via The Today Show and it’s far more casual and affordable than most places in Bermuda). I did a small video this morning on my responseofnalts channel, and was planning…