Social-Media Monitoring Problem: Dredging Up Ancient Garbage

I’ve grown increasingly frustrated with social-media monitoring tools, and their inability to filter out old content or spam bots using my old content. It’s very easy for me to assess a social-media tool by querying my own name (Nalts). I know instantly what content about me is new, and can recognize old content that has…

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Social-Media Monitoring in Real Life: 9 Beaches

So here’s a real-time gold-standard case study of social-media monitoring and action in just hours. We’re at this 9Beaches resort in Bermuda (wifeofnalts found it via The Today Show and it’s far more casual and affordable than most places in Bermuda). I did a small video this morning on my responseofnalts channel, and was planning…