How to Fix iCloud Message Problems Between iPhone, iPad and iTouch (Dec. 2013)

For the past month, adults everywhere have found their text messages going to their children’s iPads. And the kids, if they’re old enough, are sending messages to their friends, which in turn go to the parents’ iPhones. So guys like me are at the office getting bombarded with texts from kids, and our own texts aren’t going through.

These are the symptoms of Apple’s changes to iCloud synching, and I’m pretty sure Steve Jobs is turning in his grave. The tech folks at Cupertino should be glad he’s dead, but still fear his wrath in the afterlife.

Here’s how to fix your iCloud problem:

1. This is not caused by the fact that your kids are using your me.com or mac.com account to buy apps on their iPads. Giving them their own account for the iTunes and App stores will not solve your problem.
2. The beginning of both the problem and solution lies in the settings > iCloud menu. Your iPad and iPod devices are probably logged on to the same iCloud account you use for your iPhone. That means all your text messages go to them. And vice versa. This is something that changed in mid November 2013.
3. Once you’ve deleted your iCloud account from the iPod/iPad, you will need to set up another if they still plan to message other devices. This requires a credit card.
4. Next you need to grab their iPad/iPod and go to settings > message. Turn that off iMessage off. Good, now turn it on again. And off.
5. Theoretically you should be fine. But the bug makes iCloud link these devices even when you delete the account on them. The iPods, iPads and iPhones remember the iCloud account even after you delete them entirely… So you need to delete it. Turn it off. Turn it on.
6. Do you see the insanity? There’s no pattern here. You just need to keep turning iCloud and iMessage off and on and eventually you will get lucky. It’s a bug. Eventually you’ll do things in the correct sequence and it will resolve.
7. Once it seems to work, test it by sending a message from each device to a different phone. Then start shopping for a Samsung. This isn’t the beginning or end of Apple’s decline.

While you’re experiencing this, it’s best to scream like a maniac. Threaten never to buy another Apple device again. Tell your kids if they ever login to your iCloud account you’ll take away their pad. Belt out that you will not spend an entire Sunday being the damned tech support desk for the entire family. Tell your wife and kids that if they have another problem with their iPhone, iPad or iPod that they are forbidden from even TELLING you about the problem much less asking for your help.

And here’s the dirty little secret. Apple knows damned well that families share many Apple devices. And families were getting by quite fine without needing synchronized messaging between devices. Apple has allowed this bug to exist, primarily to irritate us into establishing separate iCloud accounts for each device. When we’ve set up separate accounts, we’re more likely to buy songs more than once. We’ll likely buy apps more than once. It’s a conspiracy, man. This is a deliberate attempt to squeeze out “lazy money” from loyal Apple customers, and I’m sure it’s working. This reminds me of when Apple decided to make it impossible for me to shop Audible from my phone. Really, you greedy dick?

I was on the fence about jumping to Android, and the past few weeks have knocked me right over. Apple has been “pulling a Blackberry” in the past few years — it’s been absolutely lazy about feature upgrades since iPhone 3 and 4. Siri? A fingerprint reader? Please. Meanwhile, the Samsung has overtaken iPhone in 2013… it’s awkwardly large, but that’s a sacrifice I’ll need to make.

Who’s up for an Apple exodus? Did the company ever make you feel like it gives a shit if you switch?