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Blip.tv: Shocking Customer Service

There’s a whole range of customer service approaches, and the online video sites haven’t exactly figured that out. That’s become apparent on my blog where people have been known to gripe about slow responses and ignored e-mails. Here’s a stunning exception, and first impressions are lasting ones. Adriana, the star of “Blah, Blah, Blogs,” tells…

Italian Training Camp

A “just in time” viral video to promote The Guardian. I think we’ll see a lot more of these. An easy way to get viral is to create something topical and quick. For advertisers and marketers, this means accelerating approval processes, shooting quickly, and giving the creative agency some freedom to move FAST.

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Most Popular Online Video Sites (Nielsen/NetRatings)

Here’s a beefy Mercury News article about online video, with an emphasis on YouTube and its long journey toward profitability. It confirms that the YouTube folks are indeed thinking it would be good to make money, but are (in my opinion) way too paranoid about losing their cult-like appeal. Read my letter to YouTube’s founders to get…

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IDoNothingAllDay and Revver Get National Coverage

This Wall Street Journal article gave Patrick Sell (creator of Idonothingallday) a dramatic spike in traffic to his website packed with short videos of beautiful women in NYC. Patrick has been doing this for a while, and he’s as humble as they come. Not what you’d expect in a voyeuristic video maker. Good press for…

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Ted Stevens Describes the Tubular Internet (the Rap)

Courtesy of Steve Garfield’s “Off on a Tangent,” and Joho the Blog… We give you the Ted Stevens Tube Rap: Click to here Ted Stevens Tube Rap (opens MP3). For more, visit CNet’s Political Blog (All Your Internet Are Belong to Ted Stephens). You have to love the fact that the person REGULATING the Internet…

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Blah Blah Blog

This video is kinda mean, but I’ve never laughed so hard while editing a video. Here’s the setup. Adriana Cronin-Lukas is one of the more influential and interesting bloggers that I know. She’s advising my employer on an appropriate approach to engaging in blogs and other forms of consumer-generated media. Yesterday I had lunch with…

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Help the Kayak “Trip Ideas” Campaign

Kayak, a travel site, has been running a “trip ideas” campaign with simple quirky 15-second ads, such as a “visit Alaska before the big oil companies do.” Or “discover a coffee before it’s available at Starbucks.” The latter I find myself playing over and over for the cappuccino echo. Here’s the lot of them. Make…

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What’s a Media Buyer, and Why Do I Care?

If you’re creating online video, and hoping to make money… there’s someone holding your fate in her hands. She’s the media buyer. She decides what online sites (and possibly what online videos) a marketer uses to advertise. The media buyer role, reports B to B, used to be reserved for “newcomers or hangers-on.” Now it’s…