Tag Archives: professional

Sorry Weblebrities. Traditional Media Has Ad Value Density.

YouTube is betting that stars like J-Z can attract audiences and "ad value density" (advertisers will pay more per view than amateur webstars)

Weblebrities, also known as amateur “web stars,” are like the Gaddafi loyalists. They’re not done fighting, but odds favor Libya’s National Transitional Council headed by Abdurrahim el-Keib. (Sure he’s a former electrical engineering professor from the University of Alabama, but he’s the country’s interim prime minister).

The new regime of YouTube is The National Transitional Council of Professional Content, and it’s fortified by something more precious than allies, arms and cash. It has the online-video equivalent of nuclear weapons: “Ad Value Density.”

“Ad Value Density” is a phrase used by Michael Humphrey of Forbes when challenging some conclusions in Revision3’s Jim Louderback AdAge article (the piece gave some “watch outs” to old media entering new media land). Ad Value Density means the content can command a premium spend by advertisers, who are skittish about having their ads surround “consumer generated content,” and feel warm ‘n safe placing ads adjacent to content by real celebrities and network content.

Ad Value Density means, from a financial standpoint, a view’s not a view’s not a view. YouTube’s financial interest is to propagate content that meets the following criteria:

  1. It generates the most revenue: the high ad-value density for professional content means advertisers will pay a premium to surround that content… making each view on YouTube more profitable.
  2. The content will draw larger audiences who return frequently. If they follow the Golden Rule of web content: create constant content.
  3. It generates the most revenue.

Repetition by intent. Professional content will increasingly dominate YouTube, and that will draw larger and more profitable advertising spends. It makes good business sense for GoogleTube. As online-video begins to merge with television, Google wants to be The Distribution Platform. That means it needs content sought after by the unwashed masses who don’t yet use YouTube daily.

What’s not clear is how cable TV will respond. It turns out they’re the current platform, and have a strong-hold on most households with proprietary boxes and bundled channels that would be cost-prohibitive if sold “ala cart.”

In the meantime, it’s a continuous gentle fade for the weblebrities, except the fierce ones who morph with the medium… aligning with studios, securing cash from Google’s $100 million paid to professional content providers.

YouTube's Content Priorities

We’re seeing four tiers of content providers emerge, and YouTube placing a sharp emphasis on the top of the pyramid…

  • Pro: Celebrities and professionally produced content (premium advertising due to “ad value density”)
  • Top 100 Weblebrities: The leading YouTube stars (decent ads, and placement for a while)
  • Partners: Declining emphasis as documented in my previous post (lower ad value)
  • Consumer content with monetization: This is the “long tail,” and YouTube in past months has been working aggressively to monetize even tiny accounts (see proof). Here we’ll see mostly tiny CPMs and CPCs from some of the lesser known advertisers looking for cheap leads.

Nobody’s going to die quickly, but all signals suggest YouTube/Google is shifting its emphasis — from web originals and amateur “weblebrities” to celebrities and large content providers. Why? The latter has the potential of attracting people who aren’t using YouTube, and Google apparently believes it will have them coming back again (if they heed Louderback’s suggestion about creating content frequently). Simply put, higher on the pyramid the higher the “ad value density,” right?

Finally don’t underestimate the Gaddafi Weblebrity regime. Sxephil and others have already secured placement in the pro camp. The fierce creators may be able to segway their web fame into long-form content.

Interview With Al, YouTube’s Algorithm Monster

We at WillVideoforFood were honored to be granted the first interview with Al, YouTube’s Algorithm Monster. Al makes critical determinations about what videos get seen, which subscribers see what content, what videos are placed as “related video,” and what videos are “spotlighted” throughout the site. He recently took many amateur creators down to 25% of the views they had this summer, effectively dropping their income by the same amount.

Al, YouTube's Algorithm owner, is seen here in his San Bruno Apartment where he has been sad and depressed.

WVFF: How are you, Al?

AL: Al scared and not happy. Very sad.

WVFF: Why?

AL: Al made changes for YouTube bosses to make people stay on YouTube longer. It work. YouTube visits increase in duration by .0005%.  But Al accidentally punished amateurs. Now amateurs upset with Al. They come to Al’s swamp with torches.

WVFF: Can’t you change them back?

Al: Al no make backward changes only forward. Evolve not devolve.

WVFF: So how about a forward change that keeps independent content creators steady on their views.

Al: Why Al do that?

WVFF: I don’t know. It seems it would keep independent creators motivated and loyal, and ensure that YouTube has content that can’t be seen on TV or other places.

Al: YouTube masters told me professional content more important. We go professional. No more cats and vloggers. We go “2 and a Half Men.” Me do what told.

WVFF: Al. Do you honestly think YouTube is poised to compete with networks and cable companies? That’s waging war, and it’s not what people want via online video yet.

Al: Al sad. Eyes leaking.

WVFF: Why, Al?

Al: Because you right. But masters at YouTube tell Al what to do. Al get blamed. They hurt Al.

WVFF: Sometimes, Al, you’ve got to show uncommon courage… doing what you know is right, not what people are asking you to do.

Al: Al feel better now. Al make it fair for amateur creators again. Al not want video creators sad like Al.

WVFF: Thanks for your time, Al. Just one final question.

Al: Yes, Nalts.

WVFF: How do you make changes to the algorthym while you’re in this swamp?

Al: Al only do interviews, poop, and sleep in swamp. Al walk to YouTube campus and bathe. Then Al make program changes.

Obscure Makeup Artist Goes from YouTube to Makeup Line

This Today show report highlights Lauren Luke, a single mom from England who found fame via YouTube make-up tutorials. Now she’s making money on YouTube, and has launched her own makeup line with Sephora. Her own makeup talents are more evident by her glowing face in the in the live shot than the interview clips preceding it (which, perhaps due to careful NBC lighting direction, give her that requisite homely amateur look).

Check her out at YouTube as Panacea81 or see her fashion line here. If you last long enough in this video, you’ll see a rare quote from YouTube about the financial upside for creators. Go get ’em Lauren.

Lessons learned:

  • Sometimes you can go from obscurity to a full-time revenue on YouTube.
  • That can transcend to additional opportunities.
  • NBC, like every other network, will never fail to show “Charlie Bit My Finger” or some of the other most-viewed videos whenever covering the medium.
  • Eyes in thumbnails sell. See her most popular videos below:

Visit msnbc.com for breaking news, world news, and news about the economy

PhotographerofNalts Has Online Gallery

A friend of mine snapped most of the photos I’m using for my sites, publishing and conferences. I recently uploaded the hundreds he gave me digitally into my iPhoto, and they now rotate and dance across my AppleTV screen saver like some weird self-indulgent ego parade. My wife told me last night that she was forced to watch them while I was in Canada, and she didn’t say that in a happy tone.

Thanks, Joe Shields for the lovely photos and the opportunity to annoy my wife.

Here’s his professional Philadelphia-based photography website. You’ll find my poking head on his gallery.

YouTube’s Homepage Not as Important as Google’s “Secret Sauce”

There’s been a fascinating and widespread reaction to YouTube’s redesign, which was based somewhat on superficial changes to YouTube’s homepage (phase one referenced in YouTube’s blog, and a broader change is planned per NewTeeVee and ClickZ).

But the fate of YouTube’s partners, professionals and user-generated content is driven less by the homepage than the “secret sauce.” What, you ask, is “the secret sauce”? Hang with me for a moment first. I promise we’ll get there, and I’ll even give you tips for giving yourself a competitive advantage.

In this horrifically long post, I’m going to analyze the homepage, show why most reactions are missing the point, explore how a video gets “love” on YouTube, and give you some tips for getting views.

Since the redesign, we’re seeing the homepage’s vitality wane. Those homepage videos fetch fewer views than they once did. Where a featured (now “spotlighted” video) once got 100,000 to 500,000 views, the YouTube homepage is less of a driver than before. In case you missed the memo, here’s the latest vernacular.

  1. Spotlight Videos: Highlighted videos YouTube thinks you’ll want to watch, and a “thematic” approach to showcasing the best of the community and partners.
  2. Promoted Videos: Those driven by advertising.
  3. Featured: Includes YouTube’s partner content, other popular content, or those previously spotlighted.

Compare these two screen shots as exhibit A & B: The first is a shot of today’s “Spotlight” videos (aka featured), and the view counts are perhaps 200K on average.

picture-2

Now see YouTube (via archive.org) about 2 years ago when “Farting in Public” was on it. This is not a scientific study, but you’ll see higher average numbers despite the fact that YouTube’s traffic today is exponentially higher than it was one or two years ago. We’d expect to see today’s YouTube homepage videos commanding views that are exponentially higher. So what gives?

picture-3

The coveted YouTube homepage is still prime Internet real estate, of course, and the slippage of average homepage views isn’t entirely driven to the recent redesign — because this phenomenon is not new. A year ago I spoke with an interactive director of a popular company that had its video ad featured on the 2006 homepage, then again in 2007. Before asking him about his results, I told him I imagined far fewer people watched his most recent homepage-featured ad. He asked how I knew, and I explained that we regular YouTubers had grown immune to the large ad on the homepage.

Alas, the power of the YouTube homepage has become, and will continue to become, less important in influence, at least relative to other secret tools at the disposal of The Commercializers of YouTube. Why?

  1. First, only a small portion of daily YouTube visitors even actually see the homepage. They dive deep into YouTube for a specific video, and then out.
  2. Regular visitors (those who spend 20-60 minutes per day on the site) have largely customized their experience to give primacy to their favorite creators via “subscriptions.”
  3. That leaves only the people inclined to visit a homepage of any site, or those that are new and eager to explore. This is a minority, and the longer we spend on YouTube the less we care about the homepage.

YouTube, now behaving more as a division of Google than a standalone UGC/video sharing site, will continue to reward content based on two factors: relevance to viewers, and the premium of the ads they generate. Google prides itself on a legacy of innovation that is often instinctive and not customer driven — we didn’t know we needed Google search in a crowded market. And we didn’t know we needed Gmail, which has more traffic now than YouTube itself.

But most of us miss this fact. Let’s look at some comments about the redesign (from blogs/discussion groups, especially NewTeeVee and ClickZ). They’re focused mostly on the homepage and organizational principle, but are overlooking the more powerful dynamics driven by YouTube’s “secret sauce.”

  • They’ve been disenfranchising us more and more. Eventually we’ll migrate elsewhere and youtube won’t have an audience to advertise too.
  • I think the trend is going towards compartmentalizing video content 1. Quality + Professional free with the hassle of advertising 2. Mixed Quality + free between terrible and good UCG that can be found on sites like youtube and howcast with the hassle of advertising 3. Paid entertainment, video content that can be purchased through itunes 4. Paid, quality instructional content that can be purchased
  • I reckon that for four tabs.: Music-25% , Films-10% , TV-15% , UGC-50%
  • In effect, they are garden walling all the UGC on YT into a section so that if you want to ignore it you can.
  • I go to youtube because I *like* seeing good UGC (gasp)! I totally get that advertisers worry about what stupid crap their ads show up next to, but if youtube can’t patrol their homepage – why can’t they let their trusted users do it
  • I feel this change will marginalize UCG content, but it’s still a million times more democratic than the TV model.
  • The creation of a premium “sand box” for professional content will allow independent producers and large media companies to showcase and monetize their content more efficiently. Also, all content producers on the site will benefit from the inevitable increase in ad spends that are pushed to Youtube.
  • Hilarious! “Premium content” is just what the many millions of YouTube watchers don’t want!
  • I think this will give websites like Viddler and Vimeo a chance to grow their communities to the height of YouTube’s current level of success.
  • The UGC community on YouTube can succeed if they are able to monetize more easily and if established and rising “stars” are identified and receive promotion that positions them as “must-watch,” “YouTube only” content. They can be seen as complementary, and the more YouTube facilitates a parity the better.

Well you’ve made it this far, so it’s time to reveal “The Secret Sauce” of Google/YouTube. As I said, video content will rise/fall based on consumer relevance (duration of view, relevance by keyword, ratings, view counts, favorites, etc.), but the most vital aspect is “black box,” or confidential. We can deduce some things using “Google search” as a proxy. Google’s search results rewards advertisers who bid high prices for “paid placement,” and organic (natural) results based on whether the content is “relevant” (as defined by inbound links and whether we engage, or return Google to refine the search).

Not surprisingly, YouTube is replicating that Google model — giving “love” to content that either satisfied viewers and/or can be monetized via the Partners program. Unfortunately, YouTube is less transparent about whether a video receives primacy because of relevance or ad dollars. There isn’t a clear visual divide between paid and organic videos, even though the new labels (spotlight, promoted, featured) are a step in that direction, and this will continue to become more clear to even the naive surfer that still can’t distinguish between an ad or organic result on Google.

To consider how a video fails or thrives, consider the experience of a typical viewer navigating YouTube. They may choose to engage in the following ways:

  • Visit a specific video based on a link/forward from a friend. They may hang around, or dash.
  • “Hang out” with the community — and that segment continues to grow, but represents a smaller share of overall traffic. It’s also less important from a commercial standpount.
  • “Browse” related videos, and passively accept the “related content” YouTube serves after a video.
  • Dive into a favorite creator (and subscribe)- that could be a pro or an amateur.
  • More and more, visitors search for what they want — whether it’s the latest video gossip about a news figure, or “how to play a jawharp.”
  • Few, I believe, use the homepage design to delve into specific segments or such areas as “most watched” of the day, week or month. It’s possible that YouTube’s user interface (tabs, categories) can be important, but less so than most think.

THE SECRET SAUCE

The “secret sauce” is Google’s proprietary scheme for keeping the viewer engaged, and ensuring that the content continues to not just satisfy their curiousity, but more importantly “hook” them for more viewing (and it works based on average views consumed by a YouTuber relative to a Yahoo Video viewer). The “secret sauce” is, and will always remain, highly confidential and in flux. Otherwise we’ll “game the system” through various tricks. The algorythm that makes up that sauce will get smarter, and more difficult to fool.

We can complain about the “secret sauce,” or accept it and evolve. That means our video content needs to be relevant and captivating. Partners have a distinct advantage, because YouTube would be foolish to favor videos it can’t monetize. So we’ll see powerful and deep-pocketed commercial networks/producers (and advertisers) get an increasing “leg up” on amatuers by giving YouTube a financial incentive to show their videos “love” through paid buys, and favored placement. These entities can pay for “love,” or YouTube may give them free “love” to hook new audiences and mutually monetize their content long term. Recall how much premium placement PopTub had for a while. And sometimes an amateur gets lucky because their content gets “stuck” on the homepage (we saw that last month with CommunityChannel and a few others).

In the meantime, here are some basic tips, and some haven’t changed since last year when I wrote my free eBook (“How to Become Popular on YouTube Without Any Talent“).

  1. Create videos about content that is topical and searched. That’s how Buckley and Sxephil attracted a following that is now somewhat self sustaining.
  2. Build a distinct niche, and market your videos via like-creators and via properties (blogs) beyond YouTube.
  3. Continue to reply to videos that are already popular. The viewer will see the thumbnail, and your video will pick up “spillover.”
  4. Ensure the videos are tagged appropriately, but are also compelling, and engage the viewer. Otherwise algorythms will mistake those for spam. It doesn’t work anymore to tag your video with “sex” and expect that video to sail.
  5. Those thumbnails are as vital as ever. If a video is promoted, featured or spotlighted, the viewer will decide to engage based on the title, thumbnail and duration (we still want short videos).
  6. Here’s a doozy: Leave blank space after your video, so your viewers are less likely to “escape” via “related videos” served involuntarily by YouTube after the video plays (you want your viewer instead choosing a thumbnail for your own video, and those appear beneath the video).
  7. Finally, you’d better monetize your videos and become a YouTube Partner. Sponsored videos that aren’t monetized are not likely to thrive as well as entertaining videos that earn Google and its partners ad dollars.

It’s indeed harder to become an “overnight” success, especially when we have a “vicious cycle of fame”: it takes lots of views to qualify as a partner, and partner status to get more views. So the rich may get richer, and the bar is rising. But don’t despair! JeepersMedia is surpassing 100,000 subscribers, and had only had 4,300 subscribers 10 months ago. So there’s still room for new video creators who tap distinct audience niches, and manage (like Jeepers) to rank continually among the most highly-rated videos of the day.

And as long as the “subscription” model remains important to new YouTube addicts, your success breeds success. A good video can prompt a YouTube noob to subscribe (especially if you ask them to), and then your chances of that individual watching your future videos are much higher.

Amateur Versus Professional Video on YouTube: What’s Next?

Slowly the top 100 YouTube “most subscribed” channels are professional content providers. But sxephil (a YouTube amateur who blogs about daily news) maintains that the amateurs “are the future” and YouTube should pay more attention to them, rather than become a Hulu.

I explore this debate in my video today… Also note a new trick I’m experimenting with at the end of the video. I run a few seconds of black and then add some links to other videos that are related or that I want to promote. You won’t see those unless you have “annotations” turned on.

A few of the links at the end of this video aren’t mine. But this technique is a smart way to keep people viewing your content, rather than selecting the random video that might appear over the player as “related.” One of the easiest things to do when you’re lost in a YouTube binge is select the next video it recommends.

So whatya think? Amateurs versus Pros. What’s ahead?

Why Taking Online-Video Polls is Important

It’s unfortunate that most online-polls don’t provide an incentive. But if you do see a poll invitation surrounding an online video (on YouTube or other sites), I encourage you to participate, and do so thoughtfully and honestly.

I’ll briefly explain how they work, and why viewer feedback is so important to sustaining online-video model.

  1. As you know, ads fund our online-video experience.
  2. Content creators and YouTube don’t make a dime from viewers, so selling viewer eyeballs back to advertisers is the only way for them to cover costs and, daresay, profit.
  3. But advertisers have to know if their ads work. Since few people click ads, we marketers are interested in if the ads changed people’s perceptions about our products or services (and if they’re more likely to buy).
  4. It’s extremely difficult to get reliable data from a consumer about what drove their decision (they can’t accurately attribute the element of the marketing mix that was most influential). For example, most of my target consumers will claim television was the most influential, and we haven’t bought a television ad in a half-dozen years. Coupons are measurable, but usually “attitude and attribute” trackers are how we determine which half of advertising is working.

Typically online-video polls (through such vendors as Insight Interactive and Dynamic Logic) survey a test and a control sample. Simply put, those who have seen the ads and those who haven’t. They’re usually too long, and I have a hard time completing them myself.

How do we use the data? If the viewers who saw the ad like the brand (or better yet have increased “intention to buy”) more than the viewers that haven’t seen the ad, then the ad presumably was effective. A big difference between these ratings and we feel more confident that we’re driving sales. Since the investment in online-video ads is relatively paltry, then the ROI is likely to be positive.

Then, and only then, is the website and creator compensated beyond a pilot. As a result, the viewer can go about watching free content (and, of course, spending on the advertisers’ products or services). If ad-supported video content languishes, then creators will eventually fatigue (unless they’re OCD like me, and don’t seem to care that their hourly rate would be better at Taco Bell).

Bottom line: I encourage you to take polls. Don’t try to trick them, because they’re pretty savvy. But spend the time on them and consider the questions. Your incentive won’t be a free gift certificate, but you’ll know that you served your part to sustain the free-viewing model. Who wants the Cable TV model (fee for select programming) to hit online? Not me.

ROI Better on UGC Than “Professional” Video?

My friend ran a digital media buying company and literally wrote a book on internet advertising. He told me three things I never forgot:

  • The best color for a banner ad (from a direct response point of view) is “clear.” That is, whatever blends with the publisher site.
  • It’s hard — if not impossible — to make money if you’re buying advertising to get traffic, and your revenue is purely based on advertising.
  • Setting aside demos, banners perform better on weather and gaming sites than higher-end publishing sites (like the Wall Street Journal). This point perplexed me, but he explained his theory on this maybe counter intuitive discovery. The viewer is less engaged in the games and weather content, thus more likely to ditch it for a relevant online ad. It helped too, mind you, that the CPM for a weather.com is presumably much cheaper than a WSJ.com.

So as a marketer I’d say — assuming you could reasonably target your demographic — you’ll probably get a better return on UGC (user generated content, or amateur stuff) than professional content.

A Nalts video is less captivating than an SNL skit on Hulu (and admitting that fact came a little easier than I thought). In the next year, advertisers will feel temporarily safer with Hulu because it’s a network site (and God knows the ad networks and reps will be greasing the palms of buyers everywhere). Brainless ad buyers in NYC will clamour for inventory on the “safe” sites, and drive the CPM artificially high. Meanwhile, there will be a growing inventory of amateur content as YouTube rolls out its “partner program” wider than the paranoid advertising market can handle. So it will invariably drop or maintain.

A study (reported here by NewTeeVee) by The Diffusion Group shows a gap on CPM (cost per thousand views) already emerging:

  • CPMs for professional long-form video are about $40 now and predicted to rise to $46 by 2013.
  • CPMs for professional short-form video are roughly $30 now and expected to hit $34 by 2013.
  • UGC vids currently get $15 CPMs and are seen rising a little, to $17, by 2013.

My short-term bet for advertisers? Buy ads against UGC content, but pick your channels carefully. Don’t buy Invideo ads on Nalts if you’re selling cosmetics, but if you’re Coke running a direct-response program via InVideo ads you’ll probably have better luck buying ads against YouTube amateur partners than Britney.tv (she’s actually entertaining to her audience). YouTube may content otherwise, because they have loads of inventory on professional players, and more at stake there.

For that matter, you’ll probably get a better awareness rating on amateur content because we’re less interesting than professionals. You may, however, get a higher attribute rating (as measured by something like Dynamic Logic) if you buy ads on killer content (like Universal) versus another Fred video. Hard to say there.

Note- I’m biased on this analysis for two reasons. First, I’m in the middle of business planning, and my right brain has been completely shut down as a result. I haven’t even watched a video in days. Second- as a YouTube partner, I have an interest in UGC CPMs (I get a piece of the advertising revenue).

Now the good news for creators and advertising. It’s not an “either or” proposition. The Diffusion Group estimates that $590 million video ad market today will be a $10 billion video ad market of the future. I’ll take a smaller piece of that growing pie.