Tag Archives: bermuda

Social-Media Monitoring in Real Life: 9 Beaches

So here’s a real-time gold-standard case study of social-media monitoring and action in just hours.

We’re at this 9Beaches resort in Bermuda (wifeofnalts found it via The Today Show and it’s far more casual and affordable than most places in Bermuda).

I did a small video this morning on my responseofnalts channel, and was planning on doing a better Bermuda video recap in the next couple days for the Nalts channel. I wanted to get rights to the song from 9Beaches website first (do do do do doooo). 

The cell phone rang after my afternoon nap, and it was the 9 Beaches general manager. Seems his US agency, Madigan Pratt & Associates had picked up the video presumably through monitoring technology or alerts. He was going to invite us back to the resort, until he realized we were still here. The rest of this story is in this video.

Ironic that I’ve been writing about video for 3 years and never used vlogging to do a blog post here, eh?