Category Archives: marketing

Why Media Buyers Are Stunting the Growth of Online Video

Balding white marketer desperately wants to meet smart, strategic media buyer. If you’re one, please recognize you’re not the target of this rant. But the rest of  you are just so friggin’ short sighted and clueless.

There are some amazing online-video series that could be incredible opportunities for smart brands wanting to engage with early adopters of a medium that is changing the way we relate to content and brands.

Brands can reach depth and relevancy with their target, even if it’s not driving total significant awareness and immediately creating ROI through driving intent, store visits, and trial.

I give you exhibit one. iChannel.  A mere 8000 people are subscribed to this series on YouTube, but the views of the weekly series are roughly three times that (I’m the inverse of that with 30,000 Nalts subscribers, but some recent videos ranging in the 8-15K views). So it’s a healthy and highly devoted and interactive audience. Episode 31 had 180K views alone.

And it’s deeply philosophical, well acted, intelligently scripted and short and addictive.  I had the pleasure of appearing in one last May.

These guys spend more time setting up one shot than I do on my entire post production. The audience is like a microcosm of those watching Lost. Or The Office. They’re engaged, passionate, and hold their breath waiting for the next episode.

So why would a media buyer pass on this?

  • It’s not a big media deal. No hot AOL ad reps are pushing it.
  • The audience isn’t big enough. No scale yet.
  • The conversion from the episode to a bloated brand microsite wouldn’t be great.
  • They can just advertise on YouTube’s invideo ads and get there.

Why should an electronic manufacturer dye to have sole sponsorship?

  • They could probably own it for the equivalent of pocket change they dug from the back of their marketing budget couch.
  • It would be ground breaking.
  • The audience is perfect, and the level of product engagement would be far richer than an ad we’re trained to ignore.
  • It sets the stage for a new model where advertisers contract directly with creators of content (who carry fixed audiences). No worthless intermediaries clogging the pipes between.

What’s the solution to grabbing these types of opportunities? Have these deals championed by someone outside the regular media-buying job. While I was at Johnson & Johnson, the big deals between media players (networks and magazines) were done by folks that weren’t inline marketers like me, but had influence over the way media budgets were set across the many brands. After all, J&J couldn’t get interesting deals if each brand fended for itself, and the interesting partnerships required someone that could step outside the short-sighted world I live in when charged with P&L of a brand.

What Does Google’s Acquisition of DoubleClick Mean to Online Video?

Google closed on the acquisition of DoubleClick today, and issued this statement to address concerns (continued Dart service, as well as privacy provisions).

As a buyer of interactive media (primarily paid search but also targeted display), I like this deal. Google’s muscle, innovation and discipline from the paid search origins means this could enhance the metrics around otherwise cute but unaccountable display ads. I’m tired of the “let’s do another bloated consumer survey to find out what display does to awareness, recall and intent.” There’s got to be a way to get conversion rates tied better to display, and if anyone can now prove the “one-two-punch” theory of paid ‘n display (think chocolate and peanut butter yummy), Google now can. And should.

marketing text booksOh, I almost forgot. Here’s my “Enlightened Stupid Marketers” video I posted this morning to spoof my profession, and it touches on the impact of friggin’ newspaper ads versus paid search.  Did you know that stupid marketers have two choices: to remain stupid, or pretend not to be? The core YouTube audience really doesn’t care much for these niche videos, but readers of WVFF might.

Where was I? Oh. Now here’s the challenge. This deal kinda makes some online media buyers a little twitchy, as some get threatened by consolidation downstream. Some of those flickering-bulb types (you know- the pretty ones that talk too much if they talk at all) will feel they’re one step closer to being as obsolete as their moms or older sisters who were, naturally, travel agents. Maybe they should be doing PR afterall?

candy cornIn reality, the online media mix is dynamic and will always require smart, strategic buyers. It’s just that they’re only about 10 of them in the world, and 7 of them lose their charm exactly 6.5 days after they win the new account. Like Candycorn, the first few handfuls are delicious, and then suddenly you feel like you’re eating sweetened candles and can’t stand the site of them. You loved the little puppies in the litter, and now they’re just pissing on the furniture, biting the couch and barking all night.

So get to the damned point, Nalts. What does this acquisition mean to video? Well, probably nothing initially. But long term it’s good news for two reasons:

  1. Text ads are currently more relevant than display ads around videos. Since Revver hasn’t been selling many single-frame display ads these days, we’re seeing the Google-run text ads (Adsense) served “InVid” style. Guess what? They’re actually relevant and capture my attention more than current display ads. I watch a lot of videos, and have developed ad anethesia for the limited number of CPG companies doing “run of site” ads across YouTube. Don’t stop, guys. I owe my YouTube partner income to you.
  2. Since it’s Google buying Doubleclick (and not the other way around), we’ll see display develop some of the maturity of paid search. Harnass the visceral medium of InVid (quarter frame ads) with their sister display ads, then add the relevance of text relevancy. And if the databases can be merged in ways that don’t freak out the privacy people, then ads become even more relevant albiet sometimes creepy.

Now Google has two more challenges to make video advertising really interesting.

  1. The Google account teams have to grow beyond paid search. This is not an easy transition. SEM (search engine marketing) buyers have a very hard time with CPM (cost per million- a term for buying for an ad based on impressions not performance). Meanwhile SEM sellers need to be trained to talk to CPM junkies. It’s kinda like being bilingual. You need a translator around for a period. Currently, it’s a buyer’s market for video advertising. I am convinced that the “marketers are afraid of buying ads around CGM (consumer generated media)” hype is a big, fat, stinkin’ red herring. It’s just that nobody is showing marketers how online video ads and more creative sponsorships can move their business. Google plus YouTube plus DART should be able to pull that off, but it’s going to require behavior and organizational shift.
  2. Now the big challenge. If I get a CPC (cost per click) based on text ads around my videos, then I’ll tag them all with free Viagra, mortgage, loans, lawers and digital camera.  So we need that ever-evasive “text recognition” technology that turns my droaning voice into targetable text. Blinkx was supposed to be doing this years ago. Then, of course, I’ll just start saying all those tag words as part of my scripts. 🙂

10 Tips for a “Viral Video” Hail Mary

idiot.jpgAlright, the “Cheat sheet for marketers interested in online video” didn’t get a lot of views. And frankly I get more people consuming my content in an hour than read this damned blog in a day.

So to hell with you. Here’s what you should do to get viral, stupid marketers and agencies.

  1. Spend an assload of money. Put most of it to banner ads that promote your video, but spend at least $250,000 on the production. Only don’t make it look highly produced. Use a $100 videocamera and crappy lighting.
  2. Don’t worry about what people are saying about your brand. Screw them. Just tell them what they need to know.
  3. Promote, promote, promote. It should feel like a cable TV advertisement. Throw boobs in there to make sure people pass it along.
  4. Target 10 million views. Anything less than that and you’re a friggin’ wimp.
  5. Don’t bother with those that are online-video personalities. Find a good washed-up television personality.
  6. Make it a rap. The kids love raps.
  7. Do something really safe to keep your management happy. Remember- your rise on the corporate latter means putting the customer (your boss and his boss) first.
  8. Steal an idea that works. That “Evolution of Dance” thing was popular. Get MC Hammer to remake it. He’s coming back again.
  9. Be sure your agency knows the space. That means if they’ve ever shot a video to stream on your product site, then they know viral video. It’s that easy.
  10. Measurement is so 2007. It’s all about views and perception. Fake some positive comments to show your boss.

YouTube as Marketing Channel (free 30-minute podcast): Nalts and Obama Girl Creator

picture-20.pngHere’s the archive podcast of the Blog Talk Radio show I did with Toby Bloomberg and Ben Relles (read more). Ben’s story about “I Have a Crush on Obama” is always interesting. And maybe you’ll learn a few things about how brands can harness the power of YouTube. Here’s the Diva Marketing Blog description of the show if you want a quick scan.

YouTube as Marketing Channel: Live With Bloomberg

Marketing Consultant Toby Bloomberg (Marketing Diva Blog) is hosting a radio/podcast show on the topic of YouTube as a marketing channel. It’s live tomorrow night (Tuesday, 6:30 PM EST). I’ll be a guest along with Ben Relles, creator of the wildly viral “I Got a Crush on Obama” and Barely Political.

Here are the details:

  • What: YouTube/social networking video sites: Play Toy or Credible Marketing Strategy? Kevin Nalts and Ben Relles join Toby to explore if video networking sites like YouTube can go beyond “cool” to a credible marketing strategy. And by the way, how do you get a video viewed by thousands?
  • When: Tuesday, 2/19/2008 6:30 PM EST
  • Where: (718) 508-9924 (or visit Toby’s channel on BlogTalkRadio, but note this link activates the last show with a preroll audio ad).

Now archived here

Diet Dr. Pepper Cherry Chocolate Wins Our “Viral Video Marketer of the Year Award”

TayzondayWell actually WillVideoForFood doesn’t have a “viral video marketers of the year award,” and even if it did, we’d wait until December to give it out. Still, this “Cherry Chocolate Rain” video sponsored by Diet Dr. Pepper’s Cherry Chocolate is a near perfect case study on smart online-video marketing.

First, it leverages the viral fame of TayZonday, who sprung to viral fame with his deep voiced “Chocolate Rain” (more than 14 million views on YouTube).

Proof of the viral-video campaign’s strength is in the (chocolate) pudding…

  • TayZonday cost relatively little relative to typical CPG ads (but probably wrote the biggest check the unsigned 25-year-old musician will ever cash).
  • The brand identified a producer/director to help the singer, but gave creative freedom away… and kept the branding to a bare minimum. Had the branding been more overt, the pass-along would have dropped precipitously.
  • The spot is funny, self-deprecating, transparent, tantalizing, and engaging. It includes music, pretty women, a bedazzled amateur with talent, and chocolate being tossed on squirrels.
  • This same video posted by Dr. Pepper (instead of posted on TayZonday’s popular YouTube channel) would have been viewed maybe several thousand times at best, but it’s already up to nearly 3 million views since its November launch. By comparison, my most popular video was 4.5 million views and not sponsored. That view count is quite rare for a sponsored video —  if each view is worth a nickel or dime to the brand, the program has probably paid for itself already.diet dr pepper cherry chocolate
  • More importantly, it’s been featured on television which is equally rare for an advertisement. This alone probably justified the moderate cost of the program, and in fact may be worth more than the viral view.
  • Check out the Google search results for “cherry chocolate dr pepper.” The video outranks the Dr. Pepper website, where a visitor will fumble through a bloated flash interface before finding the Diet Dr. Pepper Cherry Chocolate page and not even find the video (an intentional move). So the brand has a better experience now for curious consumers.
  • While a few criticized TayZonday for “selling out,” most of us were happy to see an amateur capitalize on his talent. It’s a bit long for my taste, but it made me smile and made me aware of a brand I didn’t know existed until now (despite the fact that Diet Dr. Pepper is my second favorite drink after Diet Mountain Dew). Say, that reminds me. The Mountain Dew site is pretty cool, but they sure could use a viral video about farts.

Ad Blindness and Online Video

Google Eye TrackerThe more we surf online video the more savvy we become about content versus advertising.

A marketer recently told me he was pleased by the impressions he got from a YouTube homepage advertising buy, but…” I finished his sentence for him.. “your featured video didn’t get a lot of views.”

I told him we’ve been trained that the YouTube featured video is an advertisement, and he said he was working on ways to produce a more provocative headline or thumbnail. This “learned ad blindness” (I just coined that) was true with Revver ads, where virgin viewers would click the end-frame ad out of curiosity while the regulars learned to move to the next video. Revver is now adopting overlays jam packed with what appears to be Google Adsense Ads. Meanwhile, Adsense itself is under performing. Jason Lee Miller of WebProNews wrote recently about performance declines of Google Adsense, and one of his theories is:

“People are ignoring ads at a higher rate, and this has been evidenced by eye-tracking studies, especially when the ads appear in the places they expect them to appear.” (Note: to reinforce Miller’s point, I’ve displayed an image tracker of where eyes go when viewing a Google search-results page… hot in the top of organic area and rather cold on the ads).

So what’s the solution? Is it constant rotation of ads so they masquerade as content or perpetually innovative ways to interrupt, arouse or tantelize?  YouTube’s “videos being watched right now” is a combination of sponsored videos and popular ones. They’ve changed the name of this section several times, but I believe it remains an advertorial blend.

YouTube ads versus contentThat’s not the answer long term. Your most trusted sources of media (television, print, radio, web) usually make it abundantly clear what’s an advertisement and what’s content. Google pioneered this delineation by giving a color to ads while some engines continue to advantage advertisers in the “organic” listings with something called “paid inclusion” that creeps me out. The “advertorial” game, where advertisers sponsor what appears to be objective articles, is for the bottom feeders.

My first job after college was for a small Georgetown newspaper where the editor literally put a small white fence between the editorial and advertising department. I proudly stood on the content side, and the newspaper went bankrupt in 9 months. It was what prompted me to attend business school and move to the marketing side. I’d need to shower more frequently, but I’d at least have some control of my destiny.

The solution to “learned ad blindness” (copyright Kevin Nalts) is making ads that appeal to viewers and targeting people based on relevancy. If I’m in the market for a car, I want your car ad. If I’m not, it better have dancing clowns, hot models and site gags. If watching videos about the new overpriced talking parrot toy in late November, I’m probably ready for a 20% Toys-R-Us ad. See my next post (Cherry Chocolate Rain) for an even better example of when advertising does indeed become content.

Initially advertisers were terrified by technology that would block ads — from FireFox plugins to TiVo remotes. I’d content the greater barrier is the technology of the human mind, which learns quickly to discriminate between valued content and noise.

Like my old boss used to say, “even an amoeba learns by repetition.”

Free Online Monitoring Via YouTube

Monitor your brand if videos are uploaded using your brand in the keywords.

Marketers debate whether they should engage in online video, but there’s simply no excuse for not paying attention to what’s being said about your brand. There are good services that can do comprehensive audits (such as Buzzmetrics). But here’s the poor-man’s solution…

Subscribe to your brand’s name on YouTube. If you’re Coke and you’re not at least scanning videos that are tagged with the word Coke, then you may miss something important. It’s as simple as registering on YouTube and going to your subscriptions. Then enter your brand name in the “tag” section, and you’ll have videos waiting for you if they use your name in the tags.

There are other services doing more comprehensive, advanced and ongoing monitoring by turning speech into text, and then analyzing the content in sophisticated ways. But this is a nice place to start. It’s as easy as setting a “Google Alert” for your brand name to ensure that news and major blog posts aren’t missed.

“How to Become Popular on YouTube (Without Any Talent)” – A Free eBook

YouTube Popularity bookThank you, dear readers, for your help finalizing this version 1.5 of “How to Become Popular on YouTube Without Any Talent.” Honestly, if I look at this document another moment I’m going to boot. If you’re looking for my real book, “Beyond Viral,” published by Wiley & Sons in 2010, please click here.

(Warning- clicking the image to the right will cause you to download the book, which is annoying but probably what most people expect).

This post marks the official release of the book. You can download it (for free) by clicking this link, which will open the 30-page PDF: “How to Become Popular on YouTube (Without Any Talent), version 1.5” by Kevin Nalts, WillVideoForFood.com. If you post the PDF on your own blog or website, please keep that title, and my name and URL. You might want to list this post’s permalink, since it will point to future downloadable versions.

While you’re waiting for Adobe to open (insert “car rusting” joke here), I hope you’ll RSS this blog so we can keep each other current. If you’re a YouTuber and haven’t subscribed to my videos, visit YouTube.com/Nalts, then select the orange button labled “subscribe.” Okay- enough self promotion for one day. I’m going to take a nap.

Here’s the book on Skribd for easy access.

Here’s a free 2-page synopsis of my book, “The Prophet of Online Video.” If you want to use this outline and write your own book, go ahead. I’m so not writing for a while.

Sneak Preview: “How to Become Popular on YouTube Without Any Talent” (Free eBook)

[NOTE- THIS POST IS OLD. FOR THE MOST RECENT VERSION OF THE BOOK, SEE THIS POST]

On Friday I’m releasing a free eBook titled “How to Become Popular on YouTube Without Any Talent.” I won’t make any money for each copy downloaded, but I’ll make it up in volume.

Below is a draft that still needs some fine tuning, but I’d appreciate some feedback from some of you core WVFF readers. Here it is as a PDF (version 1.3, which includes some of  your edits on 01/03/08): How to Become Popular on YouTube Without Any Talent

If you’re a blogger, I know I can’t stop you from posting this, but it would be great if you could wait until the Friday (January 4). Unless you’re some big-ass blog like TechCrunch. Then you can do whatever the heck you want. The several days I spent on this would be time well spent if it resulted in an inbound link from a big ass blog (BAB). Up until now, TechCrunch has only given the black-hatted viral marketers a spotlight. 😉

That said, I’m kinda hoping to “soft launch” it to the WillVideoForFood regulars before it’s officially released. I’m somewhat anxious about releasing something via pdf, and knowing I don’t have the ability to fix some horrible mistake that’s bound to be lurking within.

Thanks!

PS Here’s a synopsis of my forthcoming “The Prophet (Profit) of Online Video: Book synopsis,” which is being written to help marketers, agencies and creators capitalize on the growing field of online video.