Ann is a 46-year-old mother and mental-health professional and self described “conservative liberal, or liberal conservative, closet science nerd, shoe-addict, and beauty product-junkie.” She says she’s met her credit card balance limits and paid routinely, but that didn’t stop Bank of America from jacking up her interest rate to a whooping 30%.
So she took her story to YouTube in a video titled “Debtors Revolt Begins Now,” and it’s the highest-rated video of the week in YouTube’s “non-profit, activism” category. 140,000 people have watched her story, and the video received more than 1,700 positive & controversial comments, and was rated nearly 2,000 times (averaging a 4.73 out of 5). In a follow-up September 11 video, she reacts to the viral response to her video, crediting her viewers and God.
She’s calling it civil disobedience, and many of her video replies indicate people are joining her cause. Dozens of blogs are linking to her video:
- The Market Ticker’s Karl Denninger said “She’s spot-on, in my opinion, and if you, through no fault of your own (you’re NOT a deadbeat) have had this happen to you, then I fully support doing exactly what she is – tell ’em to get stuffed. Do realize that civil disobedience has consequences, but it also brings a huge breath of fresh air into your life!”
- Of course comments vary, including this one posted an hour ago: “Debtors revolt? Are you f’ing kidding me? Is this a parody? You invoke the founding fathers’ ideals and in the same breath bitch about credit usage? Seriously? Don’t want high interest rates? DON’T F’ING USE CREDIT. You don’t have a fundamental right to low interest rates or easy access to credit. You made your bed; lie in it. Enjoy the shitty credit” (by dontfrostthepie).”
- The majority of the comments are supportive, like this one thevickithomas: “Congratulations for taking a stand on the outrageous fees charged by bank run credit card companies. I share the same feelings about my closed Chase card. I join with you and others who are willing to stand up to the inept bank ceo leaders that have not be held accountable for their failed actions. One day they will regret how they have treated customers — when they suddenly realize they need us.”
My two cents? A good reminder that one poorly treated customer can rock a corporation, and it’s somewhat comforting to know that banking has replaced pharmaceuticals for most-despised among Americans. I never much cared for banks.