Burger King Outsources Order Taking to India, China

I read recently that some fast-food companies are consolidating their order taking into call centers. So the next time you're in a drive thru it's possible that the person taking your order is in another state or country. Then they wire the order to your local fast-food joint. This is supposed to reduce errors, but it got me thinking… what if we eventually outsource these jobs to India like Gateway does? And India is apparently outsourcing to China, right? And China computerizes everything.

So here's a little Orwellian look at what your next trip to Burger King might look like.

Author: Nalts

Hi. I'm Nalts.

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